Troubleshooting First things for an internet connection: We need to know if it is wired or wireless. If it is wired, our computer has a physio network cable. Sometimes we all just have to unplug and plug that wire back in and everything will start working again. Perhaps restarting the computer may help. And if that doesn’t work,
- Unplugging back into your modem can bring things back online for you many times. If we are on Wi-Fi, we are going to start by checking the network status by clicking on the network icon in the lower right corner of our screen in the task bar.
- Make sure that your computer does not enable airplane mode. Make sure your Wi-Fi is on. Depending on how old your computer is, there may actually be a switch to enable and disable Wi-Fi connectivity.
- Make sure you are connected to a network. Drag your network lists, select the network you want to connect to and enter the password when prompted. Once you are connected to your network, it seems to be running slow, go to your broadband speedby link below this video. This will take you to our internet speed testone BestBoy.com. Scroll down and click Go.
What this will do is run a QuickDiagnostic on your internet connectivity
you know what your speed is. And if you need to be 40 Mbps, but you are getting only 4, then it may be time for calls to your internet service provider. If we are still noting up and running after this, we may have to take a look at our modem. There are some lights that describe what is happening with our internet connection. A burnt globe or a similar symbol that tells us that we are connected to the home’s internetout. Usually the data and data is the down arrow. Data up is the information we are sending. Data down is the information that is coming in. Those lights will exchange data with the rest of our Internet in a blink of an eye. We have a network connectivity, or network activity, light that every time a blink of a device is exchanging diathrues to the Internet on your network. If none of these lights are there, they are not blinking eyelashes the way they should, we can always plug our modem back in and then, once the modem reboots, our devices to verify internet connectivity. Return to Once your modem is back online, if it is not showing any activity by blinking that network activity, then you may need to restart your router well. By cycling your router, unplug and plug it back in, which should reconnect with the modem and then get everything back online at home.