Many IRCTC existing users facing issues in changing the personal details in the account can breathe a sigh of relief because of this recent update in the Indian Railways website. However, users can only update the mobile number once a month from 11 PM to 7 PM.
Here is how to make changes in the already existing mobile number on IRCTC website:
# Log in to the IRCTC website with your email Id and password.
# After logging in, click on the User Profile section and select the Update Profile option.
# In the next screen, users can find the registered mobile number.
# In this section, users can add the new mobile number.
# Next, click on the submit button and users will receive an OTP (One Time Password) on the updated mobile number.
# Enter the OTP on the website and click on submit OTP button.
# In the next screen, users can find the registered mobile number.
# In this section, users can add the new mobile number.
# Next, click on the submit button and users will receive an OTP (One Time Password) on the updated mobile number.
# Enter the OTP on the website and click on submit OTP button.
# In this section, users can add the new Email id.
# Re-enter the Email Id for confirmation.
# Next, click on the Update button.
# After clicking on the Update button, users will be automatically logged out from the account.
# Users will receive a confirmation message saying, “ Your E-mail Id is successfully Updated”